Data Controller
The controller responsible for processing your personal data is:
TVS EBike Company AG
Thurgauerstrasse 136
CH-8152 Glattpark (Opfikon)
Switzerland
Email: privacy@tvsebike.com
Phone: +41 44 545 20 00
General Information
Protecting your personal data is important to us. This Privacy Policy explains how TVS EBike Company AG, as the operator of www.allegro-bikes.ch, collects, processes, and protects personal data.
We process personal data in accordance with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the European Union General Data Protection Regulation (GDPR).
What Data We Process
We process personal data that you voluntarily provide to us or that is automatically collected when you use our website.
This may include:
· First and last name
· Email address
· Telephone number
· Postal address
· Information submitted through contact forms
· Information provided when subscribing to our newsletter
· Communication content
· IP address
· Browser type and browser version
· Operating system
· Device information
· Referrer URL
· Date and time of access
· Website usage data.
· Consent information collected through our cookie consent banner
Purposes of Processing
We process personal data for the following purposes:
· Providing and operating our website
· Responding to inquiries and requests
· Sending newsletters and other information
· Analyzing and improving our website
· Measuring the performance of our content and marketing activities
· Managing user consent preferences
· Ensuring IT and website security
· Complying with legal obligations
· Protecting our legitimate business interests
Newsletter
If you subscribe to our newsletter, we use your email address to send you information about Allegro products, offers, events, and company news.
For the distribution and management of our newsletters, we use solutions provided by the Salesforce Group.
The following data may be processed:·
· Email address
· Date and time of subscription
· Confirmation of subscription (double opt-in)
· Information about newsletter usage, such as open and click rates
Processing is based on your consent.
You may withdraw your consent at any time by clicking the unsubscribe link included in every newsletter or by contacting us at privacy@tvsebike.com.
Further information can be found in Salesforce’s privacy documentation.
Cookies and Consent Management
Our website uses cookies and similar technologies.
Some cookies are technically necessary to ensure the proper functioning of the website. Other cookies help us analyze website usage and improve our content and services.
To manage user consent, we use Cookiebot by Usercentrics.
The following information may be processed:
· Consent status
· Consent ID
· Date and time of consent or withdrawal
· Anonymized IP address
· Browser and device information
You may change or withdraw your cookie preferences at any time via the cookie settings available on our website.
Further information can be found in the privacy policies of Usercentrics and Cookiebot.
Google Analytics 4
This website uses Google Analytics 4, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
Google Analytics 4 helps us understand how visitors interact with our website so that we can continuously improve content, functionality, and user experience.
Google Analytics 4 may process information such as:
· Page views
· Website interactions
· Approximate location information
· Technical device information
· Browser information
· Usage events
Google Analytics 4 does not log or store complete IP addresses and supports privacy-focused features such as automatic IP anonymization. Google Analytics 4 is only activated after you have provided consent through our cookie banner.
You may withdraw your consent at any time.
Further information can be found in Google's Privacy Policy.
Third-Party Services
Our website may include content and services provided by third parties. In this context, personal data, particularly IP addresses and technical usage data, may be transmitted to the respective providers. Where legally required, such services are only activated after obtaining your consent through our consent management platform.
YouTube
Our website may embed videos from YouTube. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. When accessing pages containing embedded YouTube videos, personal data may be transmitted to Google, including technical information, device information, IP address, and usage data. Where possible, we use YouTube's enhanced privacy mode.
Further information can be found in Google's Privacy Policy.
Google Maps
Our website may use Google Maps to display interactive maps. The provider is Google Ireland Limited. When using Google Maps, information about your use of the website, including your IP address and location data, may be transmitted to Google.
Further information can be found in Google's Privacy Policy.
Recipients of Personal Data
To provide our services, we may share personal data with external service providers.
These may include:
· Salesforce (CRM, marketing, and newsletter services)
· Usercentrics / Cookiebot (consent management)
· Google (web analytics and map services)
· Hosting and IT service providers
· Public authorities and government agencies where required by law
Such recipients process personal data only for the agreed purposes and in accordance with applicable data protection laws.
Webflow
Webflow, Inc. is used to host and manage this website, including content management and website delivery. When you visit our website, Webflow may process technical information such as your IP address, browser type, device information, and website usage data in order to provide hosting, security, performance monitoring, and website functionality. This information is processed on our behalf and in accordance with applicable data protection laws.
For more information about how Webflow processes personal data, please refer to the Webflow Privacy Policy: https://webflow.com/legal/privacy.
International Data Transfers
Personal data may be transferred to recipients outside Switzerland or the European Economic Area (EEA). Where required, we implement appropriate contractual or legal safeguards to ensure an adequate level of data protection. These safeguards may include the Standard Contractual Clauses approved by the European Commission.
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable laws.
Newsletter data is retained until consent is withdrawn. Technical log and security data are retained only for as long as necessary to ensure the secure operation of the website.
Consent records are retained for documentation and compliance purposes.
Data Security
We implement appropriate technical and organizational measures to protect personal data against loss, misuse, unauthorized access, alteration, or disclosure.
Despite these measures, the transmission of data over the internet may involve security risks. Complete protection against unauthorized access by third parties cannot be guaranteed.
Your Rights
Subject to applicable data protection laws, you have the right to:
· Request access to your personal data
· Request correction of inaccurate personal data
· Request deletion of your personal data
· Request restriction of processing
· Object to the processing of your personal data
· Withdraw any consent previously given
· Request data portability where legally applicable
To exercise your rights, please contact us at privacy@tvsebike.com.
You also have the right to lodge a complaint with the competent data protection authority. In Switzerland, this is the Swiss Federal Data Protection and Information Commissioner (FDPIC).
External Links
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of such websites.
Please review the privacy policies of those websites directly.
Changes to this Privacy Policy
We reserve the right to amend this Privacy Policy at any time.
The version published on our website at the time of your visit shall apply.